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Does Microsoft care about what you care about?
Directions on Microsoft
Microsoft's all-in push on AI is reshaping its relationship with enterprise customers. Massive infrastructure spending has led to cost-cutting elsewhere — layoffs, product delays, and reduced investment in core tools — while add-on licensing and tighter discount policies put upward pressure on what organizations pay.
The practical takeaway: treat your Microsoft relationship as an active negotiation rather than a passive renewal. Use the company's urgency around AI adoption as leverage, and evaluate every new offering against your actual business needs rather than the marketing narrative.
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This post is a paraphrased overview based on an article originally published by Directions on Microsoft.